Privacy Policy

Who we are

This website is operated by Opsvisory Limited ("Opsvisory", "we", "us"), a company registered in England and Wales (company number 17433643), registered office 66 Paul Street, London, EC2A 4NA. We are the controller of personal data collected through this site. For any privacy query or to exercise your rights, contact privacy@opsvisory.com.

What we collect

• Enquiries. If you use our contact form we collect your name, email address, company (optional) and the message you send.
• Newsletter. If you subscribe to Opsvisory Insights, your email address is collected and processed by Substack.
• Usage analytics. Aggregate, anonymous information about how the site is used (such as pages viewed, approximate country, device and browser type). This is collected with privacy-friendly analytics that do not use cookies and do not identify you. You can opt out at any time on our Cookie Policy page.
• Technical data. Our hosting provider processes limited technical data (such as IP address) to operate and secure the site.

How and why we use it, and our lawful basis

• To respond to your enquiry and discuss working together, on the basis of our legitimate interests and taking steps at your request before entering a contract.
• To send Opsvisory Insights, on the basis of your consent (you can unsubscribe at any time).
• To understand and improve the site using aggregate analytics, on the basis of our legitimate interests.

Who we share it with

We use trusted service providers who process data on our behalf:

• Web3Forms, to deliver contact-form submissions to us by email.
• Substack, to run our newsletter.
• Vercel, to host the site and provide cookieless analytics.
• We expect to use a customer relationship management (CRM) provider to manage enquiries; this policy will be updated to name it once selected.

We do not sell your personal data.

International transfers

Some of our providers are based outside the UK (including the United States). Where personal data is transferred outside the UK, it is protected by appropriate safeguards such as UK adequacy regulations or standard contractual clauses and the UK International Data Transfer Addendum.

How long we keep it

We keep enquiry data for as long as needed to deal with your enquiry and for a reasonable period afterwards. Newsletter data is kept until you unsubscribe.

Your rights

Under UK data protection law you have the right to access, correct, erase, restrict or object to our use of your personal data, to data portability, and to withdraw consent at any time. To exercise any of these, email privacy@opsvisory.com. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Changes

We may update this policy; the "last updated" date above shows when it last changed.